Posted in December 2012

24th December 2012 – Extra day shopping frenzy anticipated as retailers hit the discount button

24th December 2012 – Extra day shopping frenzy anticipated as retailers hit the discount button

Here’s our latest update on the Christmas retail footfall figures. Shoppers are expected to be out in force on UK high streets today as retailers look to cash in on the bonus of one more day of shopping ahead of Christmas Day.  And because shops are discounting heavily but closing their doors earlier than normal, … Continue reading

Getting your size right online

Getting your size right online

Jeans Shopping. The words can strike terror into any woman’s heart, as every one of us knows how difficult it is to find a pair that actually fits. Last week I spent, two hours (Yes really. 120 minutes of my life) in Uniqlo shopping to find the perfect pair. Apparently women try on an average … Continue reading

Retail Top Tips: Talking to the Customer

Retail Top Tips: Talking to the Customer

Talking to your customers isn’t just basic good customer service – it is essential if you want to optimise sales. But how do you make your staff interact in the way you want them to? A friendly ‘Can I help you?’ enquiry won’t always cut it. It’s a closed question and chances are you’ll almost … Continue reading